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Terms and conditions

These terms of use govern our website; by using our website, you agree to these terms of use in

full. If you disagree with these terms of use or any part of these terms of use, you are advisable

not to use on our website. Your use of our website constitutes your agreement with the terms and

conditions that follow. Please be advised that we reserve the right to make changes to these terms

and conditions as and when need arises.


1. Acceptable use Policy

You agree not to engage in unacceptable use of our service, site or systems including but not

limited to use false identity or attempt to mislead any person as to the identity or origin of any request or

order.

2. Data protection / Privacy policy

2.1 In using our services, personal information may be required or collected from you in order to

provide you with the exact service you need from us.

2.2. Any personal information collected in relation to the use of this website will be held and

used in accordance with our Privacy Policy, which is accessible on our Site

( www.gocook.rw ). The company will store the address and other person information

and might use it for commercial purposes.

3. Accuracy of introducing and account information

You agree to provide current, complete and accurate billing and account information for all your

purchases made on our website.

4. Our Delivery services


4.1 We provide delivery services 7 days of a week, from 7 am to 10 pm.

4.2 We are committed to using all reasonable efforts to deliver to you at the time of your

choosing. Any delays, not being unreasonable or being of our own making, shall not entitle the

customer to any price reductions or benefits of any form whatsoever.

4.3 You do not have to be present to receive the chef you have requested at your place in person.

A representative shall do so provided that we are informed of this at the time of order and prior

to commencement of the delivery process. Proper details of the representative shall be required.

5. Intellectual Property Rights

5.1 Other than the content you own, under these Terms, we Go Cook own all the intellectual

property rights in the designs and materials displayed on our Website.

5.2 Both parties agree that all intellectual property rights and database rights, whether registered

or unregistered, on the Site, information content on the Site and all the website designs,

including, but not limited to, text, graphics, software, photos, source code and software shall

remain at all times vested in us or our licensors. Use of such material will only be permitted as

expressly authorized by us or our licensors.

5.3 Any unauthorized use of the material and content of this website is strictly prohibited and

you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display,

distribute, commercially exploit or create derivative works of such material and content. Failure

to comply with this condition will attract heavy legal penalties.

6. User submissions

6.1 Anything that you submit to the Site or provide to us, including but not limited to, questions,

reviews, comments, and suggestions will become our sole and exclusive property.

6.2 In addition to the rights applicable to any Submission, when you post comments or reviews

to the Site, you also grant us the right to use the name that you submit, in connection with such

review, comment, or other content.

6.3 By completing an order or signing up, you agree to receive

-Short messages associated with finalizing your order, which may contain relevant offers and

-Short messages asking you to review GoCook.rw any other time.

7. Limitation of liability

The company’s liability arises only when the customer has made an order and no chef has

responded at the agreed time.

8. Revision of these Terms

We reserve the right to revise these terms at any time either by adding or

subtracting clauses as well as making updates to this page. In using our Website you

shall be expected to continuously and regularly revisit these Terms so as to

familiarize yourself with the changes and updates made if any.

9. Governing Law & Jurisdiction



  • These terms will be governed by and interpreted in accordance with the laws of Rwanda.

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